Travel should be worry free. But what if something happens? What if you or a loved one becomes sick? Your bags are lost or stolen? Or you need to cancel a trip due to an emergency?
Who pays for it?
On your next trip, protect yourself from the unforeseen with travel insurance from Trip Mate. As a leading provider of travel protection plans, Trip Mate partners with thousands of major travel suppliers, group operators and retail travel distributors to ensure each year that millions of people enjoy their vacations free of concern.
Who underwrites our plans?
Our plans are underwritten by United States Fire Insurance Company, a member of the Crum & Forster Group, a large and financially stable and respected group of insurance companies. Learn more about Crum & Forster group.
What our clients say about us
"Today more than ever, peace of mind is in the forefront of travelers. Our partnership with our team at Trip Mate not only allows us to deliver this peace of mind for our customers, but extends to our company as well. Through their follow-through, response, competence and integrity, I can be confident that our travel protection relationship is safe and secure."
Kevin F. Ford
Vice President of Finance & Administration
Globus family of brands
Take a look before you book
ASTA Travel Tips
Includes information such as local culture, tipping, traveling with pets and avoiding problems while traveling.
Avoiding problems with your checked or carry on baggage.
United States Fire Insurance Company is a member insurer of the Crum & Forster group, a national commercial and casualty group of companies wholly owned by Fairfax Holdings Limited (NYSE: FFH). The Crum & Forster group maintains an A (Excellent) rating from A.M. Best Company, Inc., with a Financial Size Class XIV designation.
As of December 31, 2007, Crum & Forster’s total gross written premium was $1.24 Billion, with policyholder’s surplus of $1.60 Billion.
The Accident & Health Division of Fairmont Specialty, a part of the Crum & Forster group, writes a variety of insurance and reinsurance products including:
Retail Travel Insurance
Wholesale and Group Travel Insurance
K-12 Student Accident Insurance
College Accident & Sickness Medical
Business Travel and Basic AD&D
Association and Affinity Marketing Products
With financial strength, skilled personnel and a history of excellence dating back to 1896, United States Fire Insurance Company is a valued underwriter of Trip Mate products.
You can rely on Trip Mate as a valued partner, now and for years to come.
With Hurricane Sandy approaching, travel plans for persons traveling through airports along the northeastern seaboard (i.e. New York, Philadelphia, Boston, etc.) may be disrupted for a number of days beginning Sunday evening, October 28, 2012. While many travel suppliers and airlines are trying to reroute and/or reprotect travelers on alternate flights, some delays and/or cancellations are inevitable.
We receive many questions regarding what may or may not be covered in weather-related situations. Following are some general guidelines – subject to the provisions and limits specific to your plan – regarding the various coverages available:
Trip Cancellation, Trip Interruption or Missed Connection - Generally, if your flight is delayed or canceled due to inclement weather, and there is a complete cessation of services for the number of hours (usually 12 or 24 hours) specified in your plan, you can take a an alternate flight when travel is possible and be reimbursed for the unused land or water arrangements and any of the specified additional transportation expenses, up to the plan limit, or, If this is not feasible, you can cancel your trip. There is no coverage if you cancel your trip based upon the possibility of a storm striking your home or trip destination, but coverage is available if your home is made uninhabitable by the storm. Call Customer Service, and we will be happy to review your benefits and plan provisions with you.
Trip/Travel Delay – If your plan includes travel delay benefits, additional meal and accommodation expenses may be reimbursed up to the amount provided by the plan if you have left home and travel is delayed for the number of hours specified in your plan due to flight delays or cancellations.
Again, call Customer Service if you have any questions.
Iceland Volcano Eruption – May 21, 2011
For policies underwritten by United States Fire Insurance Company:
If your plan was purchased May 20, 2011 or prior and your travel is affected by the volcanic eruption in Iceland, the following provides a brief summary of the coverage provided by your plan. All benefits are subject to the maximum limits listed in the schedule of coverages. Please refer to the certificate of coverage for full details regarding the plan’s benefits, limitations, and exclusions.
Trip Cancellation/Trip Interruption – The plan provides a benefit in the event a trip is canceled or you must interrupt your trip because your common carrier ceases operations for at least 12 consecutive hours due to inclement weather, or your trip destination is made uninhabitable due to a natural disaster.
Benefits for Trip Cancellation may include reimbursement of the non-refundable trip costs insured under the policy. Trip Interruption benefits may include reimbursement of the unused portion of the land or water arrangements plus additional transportation expenses incurred either to join, catch up to, or return from the trip.
Missed Connection – The plan provides a benefit in the event your arrival on your trip is delayed 3 hours or more due to a delay of your common carrier or due to a natural disaster.
Benefits may include reimbursement of the unused portion of your land or water arrangements and additional transportation costs to join your trip.
Travel Delay – The plan provides reimbursement for reasonable accommodations, meal, and local transportation if during your trip your travel is delayed for 12 hours or more due to a delay of your common carrier or due to natural disaster.
Medical and Medical Evacuation – If you are traveling in Iceland and have been injured, please contact the assistance company, One Call, for assistance by calling collect to 1-603-894-4710. The plan provides reimbursement on an excess basis for medical expenses incurred due to injury. It also provides evacuation to the nearest adequate medical facility for treatment and medically appropriate transportation home. For travelers in Iceland with an effective date on or after May 20, 2011 medical and medical evacuation benefits may still be available if your sickness or injury occurred after the date your coverage became effective.