With Hurricane Sandy approaching, travel plans for persons traveling through airports along the northeastern seaboard (i.e. New York, Philadelphia, Boston, etc.) may be disrupted for a number of days beginning Sunday evening, October 28, 2012. While many travel suppliers and airlines are trying to reroute and/or reprotect travelers on alternate flights, some delays and/or cancellations are inevitable.
We receive many questions regarding what may or may not be covered in weather-related situations. Following are some general guidelines – subject to the provisions and limits specific to your plan – regarding the various coverages available:
Trip Cancellation, Trip Interruption or Missed Connection - Generally, if your flight is delayed or canceled due to inclement weather, and there is a complete cessation of services for the number of hours (usually 12 or 24 hours) specified in your plan, you can take a an alternate flight when travel is possible and be reimbursed for the unused land or water arrangements and any of the specified additional transportation expenses, up to the plan limit, or, If this is not feasible, you can cancel your trip. There is no coverage if you cancel your trip based upon the possibility of a storm striking your home or trip destination, but coverage is available if your home is made uninhabitable by the storm. Call Customer Service, and we will be happy to review your benefits and plan provisions with you.
Trip/Travel Delay – If your plan includes travel delay benefits, additional meal and accommodation expenses may be reimbursed up to the amount provided by the plan if you have left home and travel is delayed for the number of hours specified in your plan due to flight delays or cancellations.
Again, call Customer Service if you have any questions. |
