The Travel Protection Plan protects you in several ways. If your flight is delayed 3 hours or more, you can take a later flight and you will be reimbursed up to a maximum of $750 for your Additional Transportation Cost to join your Trip and for the cost of any unused land or water Travel Arrangements. Click here for complete details of this benefit.

You will also be reimbursed up to $150 per day to a maximum of $750 for any additional accommodation and travel expense if you incur a delay of 12 hours or more for a covered reason during your Trip. Click here for complete details of this benefit.

 

A Pre-Existing Condition means: an illness, disease, or other condition during the 60 day period immediately prior to the date Your coverage is effective for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You: 1) received or received a recommendation for a test, examination, or medical treatment for a condition which first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or 2) took or received a prescription for drugs or medicine.  Exception:  Item #2 shown above does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60 day period before coverage is effective under this Plan.

IMPORTANT! - The Pre-Existing Condition Exclusion is waived if payment for this plan is received by Pacific Holidays within 14 days of your initial deposit/payment for your Trip, provided you are not disabled from travel at the time your plan payment is received.

 

Fortunately, passports and visas can often be replaced in a very short period of time.  Sometimes as quickly as 24 hours.  There are a number of passport service agencies who can provide this expedited service for you.  Click here for a passport service agency.

 

 

The Travel Protection Plan does not provide coverage if you cancel your Trip based upon what may or may not happen.

 

 

The Travel Protection Plan covers all baggage delays of 24 hours or more during your Trip. You will be reimbursed up to $250 for personal articles you buy (such as toiletries, a change of clothing, etc.).  Be sure to keep receipts for anything you purchase.

Your delayed or lost baggage will be tracked for up to one full year, if requested.

 

 

The Travel Protection Plan covers medical expenses resulting from an illness or injury during your Trip. If you must be medically evacuated to another facility or home, these costs are covered as well. Click here for complete details of this coverage.

The Travel Protection Plan includes a 24-hour worldwide assistance service to help you with medical or legal emergencies during your Trip. Click here for complete details of this service.

 

 

To file a claim, call the Claims Administrator, Trip Mate, at 1-800-888-7292. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s). Claims may also be reported online and claim forms downloaded at www.tripmate.com. Click here for complete details of this service.

 

 

Frequent flyer miles are not covered if you must cancel or interrupt your Trip. If you cancel your Trip for a covered reason, you will only be reimbursed the money actually paid for the Trip.

 

 

The Travel Protection Plan does provide a benefit if you must cancel or interrupt your Trip due to a Terrorist Incident in your departure city or in a city which is a scheduled destination for your Trip. To be covered, the Terrorist Incident must occur within 30 days of the Scheduled Departure Date for your Trip (if your Travel Supplier offers a substitute itinerary, benefits do not apply). Click here for complete details of this benefit.

 

 

The Travel Protection Plan covers Trip Cancellation or Trip Interruption due to Bankruptcy or Default (each as defined in the policy) of an airline provided: 1) the Financial Insolvency is not of the tour operator or travel agency from whom you directly purchased or paid for your Trip; 2) the Financial Insolvency occurs more than 14 days following your effective date for the Trip Cancellation Benefits; and 3) your payment for this plan is received by Pacific Holidays no later than 60 days prior to the Scheduled Departure Date of your Trip; or if your Trip is initially booked within 60 days of the Scheduled Departure Date of your Trip, that payment for this plan is received within 14 days of your initial deposit/payment for your Trip. Click here for complete details of this benefit.

 

 

The Travel Protection Plan provides coverage for job termination provided: 1) your job loss is the result of your involuntary termination of employment or layoff; and 2) you must have been continuously employed with the same employer for 1 year prior to the termination or layoff.